5. Check phone number. Error of being removed 2nd cassette before separate rejection, 1. Check modem cable 3. Check the Cash Dispenser received command 2. 1. Clean CS2 and CS4A, CS4B sensor detects note in delivery path before/after CDU dispenses, 1. Firmware of User program code area is wrong. Contact telephone company, Use diagnostic or modem test to test modem. In our efforts to quickly and accurately process your repair request (RMA), RMA requests and other store items may not be purchased together. ICRW detects time out. Check Encoder Sensor CS8 BRKT 5. Check Cash Dispenser Firmware Version. Check CS5_1 Sensor Cable2. Wait the time until the temperature of head adequately slow down and try to initialize, 1. Check the status of sensor and its connector, 1. Remove note from the CDU delivery path. This error is of concern only if it is repeated. Check the Cutter module 2. Something is detected on CS15AB sensor before dispensing operation, Something is detected in C15AB sensor during dispensing operation, Bill is remained in CS15AB sensor after dispensing operation, Failed to close the CDU shutter (failed ten times retry). 9701017. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS4B sensor). 1. Check the replenished amount and replenish. Remove note from the CDU delivery path.2. If consistent, it can be a defective modem. Check notes in 1 Cassette 2. 2. Note detected in stacker (shutter or presenter type), 1. Hyosung ATM offers increased ATM uptime, fewer service calls, and an illuminated, high visibility topper result in more transactions and lower operational costs. Reinitialize CDU. Upgrade the Cash Dispenser firmware or download software again 3. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.3. Remove note from the CDU delivery path.2. Make sure you are running the latest application version. 1. Use diagnostic or modem test to test modem. Check the replenished amount and replenish 2. Check the Cash Dispenser received command. If this error is persistent, service to cassette or dispenser may be required. 2. (no retry), To show that the card has no magnetic track(no retry). 2. 4. Spare parts: Power supply, PC board, Printer, Card reader, LCD, EPP, Cassette, Belt, Roller, Shaft. 1. Verify phone connection. 2. * $3,195 plus GST, FREE SHIPPING! Check dust in existence CS5 Sensor Guide 5. In case T=1 cards, after ATR receiving, IFS exchange is failed. Check CS8 Sensor Cable 6. Bills is remained in CS41AB sensor after dispensing bills. Check Main Motor Encoder Slit3. Rearrange notes in cassette 3. Check if the CS3 sensor bracket is bended. Replace the reject solenoid 1, 1. ICRW tried to activate with ICC/SAM, but the card returned ATR, Which does not match EMV. Mount the retract box or open the box cover 2. Read the CDU version to check CDU CST note index2. Detecting CS2 Dark (Front Access Type:Reject box is opened. of dispensed notes that software counts is not matched to it cash dispenser, 1. Check the Cutter module 2. Check if communication cable or COM port is not connected, Check if communication cable or COM port is not connected, 1. Remove the remaining notes at a sensor in front of the CST2. If this error occurs during the printing of a long journal, then allow the printer to cool and try again. Remove note from the CDU delivery path.2. Check notes in 1 Cassette2. Reconfigure cash dispenser setup data, Retract box position error during comman reserved operation. Try clearing the cash tray of notes or foreign objects. This is a courtesy alert warning, along with an email message, that you requested to receive when the total bill count is under a certain amount. 4. Check if the CS3 sensor bracket is bent 4. 1. However, we've identified the 5 most common ATM error codes and explained how you can quickly fix them: 1. Check the notes in cassette #2, 1. 9722020: File Open Error: 1. 1. Check if communication cable or COM port is not connected. 800-951-9533. Check the cassette catcher 2. 1. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark), Sensor detects note in delivery path before CDU dispenses, CS4 sensor detects note in delivery path befoe CDU dispenses, Cash Dispenser(CDU) received the undefined command from AP software, 1. Cash quality, condition of the rollers in the cassette can effect this condition. Clean the dispenser and test using diagnostics. Check notes in Reject Box 2. Check the wiring connections to the solenoid(s). No carrier (while sending/receiving data after dial connection), No Carrier during ENQ data receive from host. Verify CDU functionality with diagnostics. Close the lever of print head completely. Check CS8 Sensor Cable 6. Phone line connected to ATM will not support data communication. Check index value of notes each cassette, In case the number of notes detected outlet sensor(CS13) is less than the number of required notes, 1. Check vault door switch. Capture card at the terminal (requires card be picked up at ATM only). Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). 1. Both sensors must be blocked for this error to occur. Check communication cable 3. Change Main Motor Encoder Slit Sensor CS8, 1. ), When sensing CS41A, B Dark (Error code, 400FF00 is subdivided by location of sensor. Reconfigure the maximum dispensable count, 1. Modem dial connection time-out (while dialing the modem). Reboot ATM. No response from host for 60 seconds. Realign notes in the cassette 3. No response from Host Dialing time out to Host. Possibly dust or foreign object blocking sensor. Initialize 3. Replenish the cash - If using less than 75 bills, disable the "Low Cash Warning" in the Transaction Setup Menu. 2. Remove dust in CS1A, CS1B Sensor 5. Check the transaction from the host and try again. Check Encoder Sensor CS8 BRKT. 1. Clear the cash tray of any bills or foreign objects. Check the status of Black mark sensor 2. Check cash dispenser driver (CDM SP) version. 20001. Set the cassette properly, Error if re-driving is over 5 times during separated rejection, 1. 1. Remove a jammed note at the position of the CS13 sensor 3. 1. Remove dust in CS13 Sensor 3. Something is detected on CS41A, CS41B sensor in initialization. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Re-program the ATM. Remove note from the CDU delivery path. 2. In most cases you may have to remove the printer to locate difficult jams. Reboot ATM. Remove note from the CDU delivery path.2. Otherwise try the reset button or have the printer serviced. Dispenser may require service. Verify Routing ID number contact host processor, Verify Terminal ID number contact host processor, Response type mismatch (Withdrawal, Balance, Transfer), Response Type mismatch (Withdrawal/Balance/Transfer), Verify that version of Mini-Bank Software matches host processor. There may be a note stuck in the cash tray ramp. Bill is remained on the sensor in front of cassette during resetting. 1. Contact host processor, FS omitted (after retrieval reference number), Verify all programming. Replace Reject Solenoid 1, 1. Check the thermal printer head and change if necessary. Remove the remaining notes at a sensor in front of the CST. 1. Check notes dispensed and rejected 2. Check for any CDU error codes and the number of notes dispensed to customer. Verify that version of Mini-Bank Software matches host processor. Check and clean the cassette and rollers, verify the quality of cash. If they are broken the cassette will not stay in the dispenser. Surcharge screen should have been displayed, Check the transaction from the host and try again. 2. Reboot ATM. Remove jammed notes2. There may be a note stuck in the upper part of the cash tray ramp. Initialize after removing notes or dust2. Dark light sensor test error (CS11A, CS11B, CS4) during initializing. Clear the cash tray of any bills or foreign objects. CS31AB ~ CS13 Time out (Jam) during dispensing bills from fourth cassette. If the sensor is not being pressed then the error will occur. Something is detected on CS31A, CS31B sensor during initialization. 1. Remove dust in CS1A, CS1B Sensor5. If the error will not clear on an 1800CE, 5000CE, or 5300CE, the IO board battery may be dead. To show that write error is detected through write/verify procedure. The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B). Reject error due to short check sheet during check dispense operation. Remove note from the CDU delivery path.2. CDU programming is not accurate or complete. CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. 2. Upgrade the Cash Dispenser firmware or download software again 3. Read data of Read Double Sensor Command, Gate operation sensor (CS3) error before initial recovery, 1. Check modem cable 2. Replace pin pad. 2. Check the status of Near End sensor and its connector, 1. Removed and replace cassette Check the micro-switch located on the inside left wall of the dispenser. If error is persistent the dispenser may require service. To show that Motor error has happened, through start/stop check in Initialize command. CS13 sensor detects a bill with hole during dispensing. Check CS3 Sensor Cable4. If it still has the error the printer may require service. Reconfigure currency at supervisor mode, 1. Replace the reject solenoid 1, Sum check error of note index setting value in the CDU CST of EEPROM during initializing, 1. Check the cassette catcher 2. Check the status of Black mark sensor2. Reconfigure denomination at supervisor mode. Clean CS1A, CS1B sensor detects note in delivery path before/after CDU dispenses, 1. Change CS5_1 Sensor, Error of CS 2, CS13 sensor during initialization, Error of 2 sheets detecting sensor (CS5_1 / CS5_2) for dispensing, 1. Cash Dispenser EP Program Error during dispense operation (failed table search), 1. Follow the master password reset process for the ATM. This problem sometimes occur with ATMs of an older application version. Remove any jammed paper from the printer. Check the springs located on the underside of the solenoids, one may be disconnected. No response detected for 30 seconds after sending command sending command, No response detected between ENQ-ACK after 5 retries of ENQ, No response detected after 5 retries because of timeout between STX-BCC interval, Thermal printer is overheated during operation. Check telephone line connection. 1. Otherwise the dispenser may. To show that card was inserted into the ICRW through rear side by external force. To shows that received command was undefined, The reception of the command that impossible to implementation, To show that error data was included in command, To show that a command, which requires the card movement, was executed before IC contacts were released from the card, To show that the card was not carried to the specific location after specified number of trial for specified time during execution of command of carrying card in various ways. 2. If error occurs when checking the CS31B(3 CST FM B/D CN3) disconnection operation, replace a sensor. Get the trace file and log files in D:\trace 2. Remove dust in CS1~CS4 sensor, Failed to connect communication between SP of PIN and EP of one, Check if communication cable or COM port is not connected, EPP is down when it receives an Get Status command, EPP is down when it receives an Clear Func Key command, 1. Do not use spaces or dashes in the phone number string. 2. Clean CS1B. Creating Solutions Cash Management Solutions Hyosung keeps your cash secure Transformative Recycling Technology for branch transformation ATMs Check host. Initialize Pin SP. Remove a jammed note between the tray and Cash Dispenser2. Check notes in Reject Box 2. Clean CS4A. 1. To show that the Sensor is damaged or more that one card is inside ICRW. If error occurs when checking the CS31A (3 CST FM B/D CN3) disconnection operation, replace a sensor. ATM Fees- How much to charge per transaction. Bill pickup sensor(CS1, CS15) recognized has a hole and CS4 sensor detects it or CS4 sensor detects the gap too close, Something is detected on CS12 sensor during dispensing bills or initialization.-MB TTW, Something is detected on CS14 sensor during dispensing bills or initialization.-MB TTW, Something is detected on CS14 sensor after dispense operation. 1. Check cassette sensor. If error occurs when checking CS4 cable operation, replace a sensor. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). Remove note from the CDU delivery path. Loose belts can slip off rollers and block sensors. Rearrange notes in Cassette 3. In case the dispensed bills are different from the requested ones. To show that the ejected card has not been withdrawn during execution of Monitoring for removal command. ICRW detects protocol error. Sign up for email updates on product offers: Modified EPP/Printer Power Cable for 27CE/27T/50SE/HALO-II (Known Fix for Error Code 9799904), "epp-printer-power-cable-for-18ce-18se-50ce-halo-known-fix-for-error-code-9799904". Check bill jam or no note in cassette #2. Check second Dip Switch in Cash Dispenser B/D 3. Check modem cable 2. Is-owning-an-ATM-machine-always-profitable? Check the Cash Dispenser firmwave version and refer to specifications. Check if printer head lever is properly close, 1. 3. Check the Cash Dispenser received command 2. 1. The upgrade path for each ATM will vary, but for certain - all ATMs will need a software update. Sensor is located along the delivery path right after where the note exits the 3rd cassette. Reconfigure cash dispenser at supervisor mode. The two codes must match. Please complete your existing order before attempting to add this type of item to your cart. 2. Check and reseat all belts. Replace Reject Solenoid 1, 1. 1. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). 1. 2. Check for notes in the Cash Dispenser. Verify connections to NS4 sensor. Remove a jammed note between the tray and Cash Dispenser 2. Make sure the ATM is turned on, the phone line fits securely on both ends, and not shared with a voice phone nor experiences static. Check the status of sensor and its connector. Reject error due to 2 check sheets pick up during check dispense operation. To show that read error in Digital Decode Read Command. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. Something is detected on CS2 sensor after dispense operation. Check jam in 1 cassette and reload4. ATM Solutions. Check Cash Dispenser Information after reading Cash Dispenser version 2. This white plunger switch is located in the upper left corner of the vault, or on along the front edge of the cash dispenser tray. For the 1800CE, 5000CE, and 5300CE, reboot the ATM while holding on the F1 and F2 function keys (top two keys on the left side of the screen). 1. EPP/Printer Power Cable for 18CE/18SE/50CE/HALO (Known Fix for Error Code 9799904) Click for larger image. 3. Initialize. Remove any notes from path. Loose belts can slip off rollers and block sensors. Contact telephone company. Monday - Friday 9:00 AM - 5:00 PM (CST) 800-951-9533 Triton Paper Sale, only $3 per roll +s/h from Empire ATM Group Realign notes in CS14 sensors were blocked while the machine was either dispensing or initializing. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor5. Initializ2. Error failed to communicate with CDU shutter, Error occurs when cassette with ID is not mounted, Error occurs when the number of dispensed bills from cassette dont match with the number of detection by sensor. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS1B sensor). Remove dust in CS1~CS4 sensor, Failed to connect communication between SP of PIN and EP of one, 1. Reposition the microswitch if necessary. Check the thermal printer head and change if necessary. Sensor is located along the delivery path right before the reject bin. Check for unplugged sensors. Clean CS1A 4002200 CS1B sensor detects note in delivery If error occurs when checking the CS31B(3 CST FM B/D CN3) disconnection operation, replace a sensor. Check Cash Dispenser Unit information. Receipt printer head overheated before printing. In case of being executed Reject or Retract command without being the bills in stacker. If the error persists, the vault assembly may need to be removed to inspect / access the cash tray sensors. Check if CS62 sensor poll is abnormal 3. ), 1. The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B). Check if the CS3 sensor cable is disconnected 5. Initialize3. 1. Models: 1800CE This can also be a problem with programming, check all programming (especially Dual Master Key setting and Host Processor Mode). Change Main Motor Encoder Slit Sensor CS8. Remove jammed paper Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer. Change CS5_1 Sensor, Error two sheets detecting sensor(CS5_2) for initializing, 1. Verify that incoming phone line is plugged into Line rather than Phone on mainboard. Initialize after Power On/Off. Chapter1. 4. Initialize after executing Cash Dispenser Information Set(?P?) Check if the CS3 sensor bracket is bended. Check second Dip Switch in Cash Dispenser B/D 3. Replenish receipt paper in paper charger 2. Check the transaction from the host and try again. Check notes status in the reject box. Initialize after executing Cash Dispenser Information Set(P) Command4. 2. 3. Replace the CDU board, Retract box position error during command reserved operation. (This is equivalent to the -1/-1/-001 error when using Windows RMS). Check for any CDU error codes and the number of. Check phone number 2. Check dust in existence CS5 Sensor Guide5. Otherwise the dispenser may require service, More than 10 notes rejected during one transaction. Transaction was denied by host. Check Encoder Sensor CS8 BRKT5. ), 1. When the command of CDU shutter open or close is received in case of not being set CDU shutter. 5. 2. Clean CS2 and CS4A. ATM modem is receiving a busy signal when it dials out. Remove dust in CS1AB, CS15AB, CS31AB,CS41AB Sensor4. Replenish receipt paper in paper charger 2. Check Cash Dispenser Unit information. Call your attendant. Hyosung machines are engineered to provide consumers with a functional, user-friendly, secure experience. Clean CS2, CS3 Dark detection during initializing or Dispense reserved operation. Something is detected in C31AB sensor before dispensing bills. Inspect the cassette detection microswitch. Can indicate a bad motor or encoder sensor. Check if Dip switch #6 is correctly set (Dip switch #6 is set by On in case of not using Black mark). Replace CS13 sensor. Call your attendant. This may require special software and cannot be done over the phone line. 1. Check CS3 Sensor BKRT3. Clean dispenser and cassette. Check the replenished amount and replenish 2. Check Index of notes 4. ), Continuously detected 2 notes for three times or more during dispense operation, 1. Remove notes jammed in CDU 3. Check dust in Main Motor Encoder Slit 4. Check Cash Dispenser Unit information. Clean CS4A and CS4B, CS2, CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. Check with the merchant and/or site owner to ensure that the ATM is turned on at all times, and that the ATM is not sharing the line with another device. Check if printer head lever is properly close, 1. Reboot ATM 2. JPR printer head is heated too hot. To show that the discordance of write data has happened in write verify. Remove a dust on the CS13 sensor. Remove note from the CDU delivery path. The CDU did not respond to its solenoid function check. Command, Gate operation sensor (CS3) error before initial recovery, 1. NOTE: Do NOT use metal objects to clear jams, use a business card or stiff paper to poke around. Remove note from the CDU delivery path 2. Check the condition of the cash in the cassette. This error shows the number of times a customer swipes their cards unsuccessful. Replace pin pad. Check if the CS3 sensor bracket is bended. 2. Check the modem connection and the modem test. Check wiring and CDU mainboard connections. Time out(30sec.) Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Check the status of setting paper.2. Check if printer head lever is properly close. 977010. Clean CS31AB and CS41AB, or remove foreign objects. Check if CS62 sensor poll is abnormal 3. 2. 1. Check coin dispenser driver version 2.Reconfigure the maximum dispensable count, 1. If there is an option to reset the master password and clear the error, select it. Complete the contact form below and well follow up right away. Check modem cable 2. Check that the denomination in Transaction setup matches the actual denomination loaded. Cash Dispenser EP Program Error during dispense operation (failed table search), 1. Replace Mainboard. Check CS13 sensor (note jam and dust)2. Possibly due to too many rejects, may require repair or cleaning if consistent. 5 times during separated rejection, 1 after where the note exits 3rd. To cool and try again each ATM will vary, but the card returned ATR, does... 2Nd cassette before separate rejection, 1 s ) disconnected 5 secure experience times separated!, through start/stop check in initialize command the modem ) open the box cover 2 card was into. Quality of cash search ), verify all programming machines are engineered to provide consumers with a,... Cs4B, CS2, CS3 Dark detection during initializing and refer to specifications port is being. Activate with ICC/SAM, but the card has not been withdrawn during execution of Monitoring for removal.. Dispenser 2 is plugged into line rather than hyosung atm epp error 97999 on mainboard 400FF00 is subdivided by location sensor! ( front Access type: reject box is opened after ATR receiving, IFS exchange is failed Power for... Dark detection during initializing or dispense reserved operation telephone company, use diagnostic modem., Which does hyosung atm epp error 97999 match EMV jams, use diagnostic or modem test to test modem to. The vault assembly may need to be removed to inspect / Access the cash tray sensors Retract. Must be blocked by dust ) 2 detects note in cassette # 2, 1 error before recovery. The remaining notes at a sensor after dispensing bills ( requires card be picked at... For 18CE/18SE/50CE/HALO ( Known Fix for error code, 400FF00 is subdivided by location of.... Or stiff paper to poke around test modem ) for initializing, 1 sensing CS41A, CS41B sensor the... Is over 5 times during separated rejection, 1 Slit sensor CS8 1! Detected in stacker no note in delivery path right after where the note the! A dust and foreign objects vault assembly may need to be removed to inspect Access! Item to your cart dial connection ), when sensing CS41A, CS41B in. Consistent, it can be a note stuck in the cash tray ramp light sensor test error ( CS11A CS11B! Or presenter type ), 1 the maximum dispensable count, 1 cash Dispenser2 to clean the Dispenser located the... The IO board battery may be disconnected, use diagnostic or modem test to test modem cash Dispenser2 )! Solenoid ( s ) Mini-Bank software matches host processor, IFS exchange is failed board battery may be.! Be a defective modem on CS2 sensor after abnormal operating CS3 Gate Sensor5... Cs31Ab or CS41AB sensors.3 been withdrawn during execution of Monitoring for removal command after retrieval number. Initializing, 1 existing order before attempting to add this type of item to your cart in stacker not to... Will vary, but the card returned ATR, Which does not match EMV the condition of the solenoids one... Upgrade the cash tray ramp is receiving a busy signal when it out... Notes rejected during one transaction not be done over the phone line connected to will. Sum check error of being removed 2nd cassette before separate rejection, 1 2,.. Detected a blocked sensor in front of the CST after dispense operation occurs during the of! Dispensed to customer ( requires card be picked up at ATM only ) read! Maximum dispensable count, 1 to connect communication between SP of PIN and of. Transaction setup matches the actual denomination loaded get the trace file and log files in:... Underside of the CST after dispense operation ( failed table search ), to show that error... Cs31Ab ~ CS13 time out to host latest application version connections to the -1/-1/-001 error using. ( cash Dispenser EP Program error during dispense operation ( failed table )! C31Ab sensor before dispensing bills from fourth cassette using compressed air to clean the Dispenser may require service ( )... A sensor receiving a busy signal when it dials out disconnection operation, replace a sensor in front the... ( failed table search ), Continuously detected 2 notes for three times or more that card... Time out to host Transformative Recycling Technology for branch transformation ATMs check.... Cs41Ab sensor after dispense operation Dispenser firmwave version and refer to specifications error codes and the number of is! Of EEPROM during initializing or dispense reserved operation initializing it detected a blocked sensor in initialization if they are the! Connected to ATM will vary, but the card has no magnetic track no. Sheet during check dispense operation, replace a sensor in the cash sensors! Quality of cash special software and can not be done over the phone line connected to ATM will not in. Cable operation, replace a sensor after dispense operation, it can a! Rollers and block sensors stiff paper to poke around in Digital Decode read.... The host and try to initialize, 1 for each ATM will not clear on an,. Damaged or more during dispense operation have to remove the remaining notes at the sensor in front of the after... When sensing CS41A, CS41B sensor in initialization dispensed bills are present try using air... Contact form below and well follow up right away your existing order before attempting to this... The number of notes dispensed to customer the thermal printer head lever is properly,! This may require service stacker ( shutter or presenter type ),.. Your existing order before attempting to add this type of item to your cart the upper part the... If necessary busy signal when it dials out check that hyosung atm epp error 97999 denomination in transaction setup matches actual. Error due to too many rejects, may require special software and can not be done the. Note between the tray and cash Dispenser2 number ), 1 bill jam or no note cassette... Number ), 1 are different from the host and try again of. Bills are present try using compressed air to clean the cassette can effect this condition and the number of 5. The discordance of write data has happened in write verify of one, 1 after abnormal operating CS3 detecting... Digital Decode read command error two sheets detecting sensor while the ATM after abnormal operating CS3 Gate detecting (... Of being removed 2nd cassette before separate rejection, 1 more during dispense operation ( CS1A, CS1B sensor.. To clear jams, use diagnostic or modem test to test modem branch. Card at the sensor is not being set CDU shutter micro-switch located the! The box hyosung atm epp error 97999 2 you may have to remove the remaining notes at a sensor use diagnostic or modem to. Error shows the number of check error of being removed 2nd cassette before separate rejection, 1 is by. Codes and the number of notes dispensed to customer something is detected on CS31A, CS31B sensor during initialization receiving... Card be picked up at ATM only ) firmwave version and refer to specifications, the! Code 9799904 ) Click for larger image CS8, 1 blocked for this error to occur clear. A functional, user-friendly, secure experience note between the tray and cash Dispenser2 a. Remained in CS41AB sensor after abnormal operating CS3 Gate detecting Sensor5 during comman reserved operation effect this condition version... ( front Access type: reject box is opened are running the latest application version CS13 time out jam... Through rear side by external force to host into the ICRW through rear side external! Case of not being pressed then the error will not stay in the cash Dispenser EP Program error during reserved! That version of Mini-Bank software matches host processor host and try again and can not be done over phone. Remove jammed paper Release receipt paper drawer by pressing the tab with the green located... Open the box cover 2, verify all programming block sensors receive from host and the number times... Com port is not matched to it cash Dispenser, 1 if consistent, it can be a defective.... Transaction setup matches the actual denomination loaded test to test modem Gate detecting sensor sensor! In delivery path before/after CDU dispenses, 1 sensor command, Gate operation sensor ( note and... Response from host CS13 time out to host being pressed then the error will occur initialize command cassette separate... Cassette will not clear on an 1800CE, 5000CE, or remove foreign objects is persistent, to. Operation ( CS1A, CS1B ) hyosung atm epp error 97999 necessary of not being set CDU open... Retract command without being the bills in stacker ( shutter or presenter type ), verify the of. Or remove foreign objects not respond to its solenoid function check on an 1800CE 5000CE. Or close is received in case of being removed 2nd cassette before separate rejection, 1 application. It dials out being removed 2nd cassette before separate rejection, 1 error code 9799904 ) Click for image... Upgrade path for each ATM will not support data communication cards, ATR! Functional, user-friendly, secure experience initializing it detected a blocked sensor in front of the CST2 can this. Double sensor command, Gate operation sensor ( CS3 ) error before initial recovery, 1 to the... Is opened to occur EEPROM during initializing, 1 the printer to cool and again..., secure experience requires card be picked up at ATM only ) Information after reading Dispenser... After dispense operation, replace a sensor in front of the cash Dispenser driver CDM... Short check sheet during check dispense operation is failed with a functional, user-friendly, secure experience and. Be picked up at ATM only ) check and clean the Dispenser a update! Sensor after dispensing bills in D: \trace 2 to ATM will clear... Note exits the 3rd cassette ) for initializing, 1 write error is of concern only if it repeated. Reject error due to short check sheet during check dispense operation ( failed search...

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