See all smart values related to Assets in Jira Service Management Cloud. The Atlassian Community can help you and your team get more value out of Atlassian products and practices. Learn more about using smart values with sections and lists. Accesses information related to a file attachment on an issue. {{attachment.author.emailAddress}} Returns the email address associated with the user name. You can check this by navigating to the "Custom fields" page in the. Properties are frequently used by add-ons and integrations to store values, e.g. {{issue.epic. Approval completed: accesses information for an approval when an approval step on an issue is accepted or declined. Thank you! The Atlassian Community can help you and your team get more value out of Atlassian products and practices. Can be combined with other date and time smart values. Available anywhere smart values are supported, to access the value of a field that has changed. Join the Kudos program to earn points and save your progress. Examples of using smart values with text strings. Adding.inwardIssue and.outwardIssue to the issue.issuelinks smartvalue should get what you're after. For example, the name and URL of a web link. See all smart values that can access and manipulate text fields, such as issue summary or comments. In normal smart values, you would use something like {{issue.key}} but if you use {{triggerIssue.key}} then this pulls through the values from the issue which triggered the rule. There are many different screens in Jira to create links between issues the same end result, just different steps to get there. {{issue.Story Points estimate}} Returns the issues story point estimate (team-managed Jira Software Cloud only). If a field or value doesn't exist, it will return an empty value:{{invalid reference}}. The information that you can access on the issue are described in the Available properties section below. {{deletedFieldChanged.fieldType}} - Returns the fieldType of the field that has changed due to deletion of a value. See all smart values related to builds, deployments, and source code management. Learn more about list smart values. {{issue.fixVersions.releaseDate}} - Returns the fix version's release date. Learn more about date and time smart values. issueFunction in linkedIssuesOf(project=PRDAPP), You can add a specific link type if you want to get the list of issues linked to a specific set of issues with a specific link type. Two workarounds are possible for this: JQL and REST API queries. Accesses time tracking estimates. {{sprint.startDate}} Returns the start date of the sprint. Multiple issues can be linked at the same time. Record, edit, share, and collaborate using video messages. {{fieldChange}}only contains the first changed value. Keep earning points to reach the top of the leaderboard. It helps to link them together as clones or duplicates to get back to the previous ones easier. See all smart values related to user fields, such as Reporter or Assignee. Do more to earn more! Examples of how you can use smart values to access and format items in a list, such as checkboxes and labels. Instead, you can attach a shared video link. {{issue.resolution}} - Returns the issue's resolution. On an issue, either select another issue from the dropdown (1) or click on "+ Create linked issue" (2): This flexibility allows you to keep track of dependencies between issues easily. The comment that triggers the rule is stored in this smart value. Can be combined with other user smart values. {{comment.visibility.value}} - Returns the comment restriction label if any, e.g. What goes around comes around! Be sure you are viewing the project. Steps to Reproduce Create an automation rule to send an email with smart value { Unknown macro: {issue.url.customer} } Expected Results Email to be received with an URL which contains the customer view of the ticket. All of the issues found by the trigger are then treated as a single bundle of issues. Examples of using math expression smart values. For example,{{issue.affectedServices.changeApprovers.displayName}} will return their names. Used with the Related issues condition. To test what your smart value returns, use themanual triggerwithlog actionand the result displays in theaudit log. Extending the user interface with Connect, Scopes for OAuth 2.0 (3LO) and Forge apps. In dadan, comments can be timelined. {{issue. See all smart values that access and manipulate Jira issue data such as sprint, parent, or version. Properties are frequently used by add-ons and integrations to store values. in GET /rest/api/3/issueLink/{linkId} The issue smart value would have all the data associated with a JIRA issue. See, This allows access to data that was sent along with the incoming webhook, Added by: Send web request with "Wait for response" checked. This query needs to be executed inside Jiras advanced search. The following example prints all the issue keys returned from the JQL search, in bullet point form. Using specific syntax in a commit message, developers can leverage smart commits to perform additional actions like add a comment to a Jira issue, transition an issue, and more. Highly motivated, self starter, respected Manager of Product Development.<br>Certified Agile Coach (ICP-ACC), Certified Lean Portfolio Manager (ICP-LPM), Project Management (PMI-PMP), Agile . Any links you created will now be listed in the issues detail view. link comprises three pieces of information: Here is a typical issue link configuration, which can be obtained by To write a smart commit, begin your commit message with an associated Jira issue key, followed by a `#` and then the command for the action you want to take against the issue. I will be leading the development and implementation of multiple projects or programs across Fidelity's corporate real estate functions comprising 11 million square feet of space across 13 North . Learn how to find the right Jira automation smart values for your issue fields in Jira Cloud. {{issue.fix.Versions.archived}} Returns true if the fix version is archived, and false if not. Can be combined with other date and time smart values. PROJ-213, {{issue.epic.status.name}} - Returns the epic's status, e.g. {{attachment.author.displayName}} Returns the name displayed in your Jira instance. Both one-to-one and one-to-many connections are possible. For example, if its a duplicate or is blocked, or simply Relates to the other Jira issue. The three properties above can also be added to this, for example,{{issue.affectedServices.dependentServices.tier}} will return the dependent services' tiers. {{issue.latest.description}} - Returns the status's description. CSM, CSPO, CSD, CSP, A-CSPO, A-CSM are registered trademarks of Scrum Alliance. Hope this helps! For more information on when issues is available, see, Multiple comments on the active issue (this example is explained in detail in, Properties for versions include:name, description, archived, released, releaseDate, "Customer Request Type" in older instances of Jira. Atlassian Jira Project Management Software; About Jira . Many thanks. Assignee: Unassigned Reporter: Tika User Votes: 0 Vote for this issue Watchers: 2 Start watching this issue. See all smart values that can manipulate the values of items in a list. So if you have added any GitHub data to your issue, you can find the json representation of the issue and try finding out the right smart value with customField.value. The changed field value is available anywhere smart values are supported using the{{fieldChange}}substitution. {{issue.parent.Epic Link}} - Returns the issue key of the parent issue's epic. Allows access to data that was sent along with the incoming webhook, for example, the body of the webhook request. The URL to access the issue. Nowadays, no popular SaaS platform can help creating its own query language. You can create linked issues by creating a link between two existing issues or by creating a new linked issue from an existing issue. To make sure I didn't miss an issue link, I included both types in the call for my smart values. Created: 3 hours ago Updated: 51 minutes ago. The first scenario from this official documentation article deals with a case where you have an issue that is already linked to other issues and want to create a linked issue linked to that one, the source issue and make it inherit all connections from the source. Learn about the concepts and procedures related to automation in Jira Cloud, Smart values allow you to access issue data within Jira. {{issue.fixVersions.released}} Returns true if the fix version is released, and false if not. PROJ-213, {{issue.epic.status.name}} Returns the epics status, e.g. Learn more about services in Jira Service Management. {addedfieldChange.field}} - Returns the field which has changed due to addition of a value. In the example below, we have a custom field calledTeam Leader, and the value of thefield is currentlyAlana Grant. {{issue.description}} - Returns the content in the issue'sDescriptionfield. {{issue.resolution}} Returns the issues resolution. twoEdit issueactions that need toaddto the value of a field, instead of overwriting it. For now, there is no method for calling only linked issues. {{webhookResponse.status}} - response code e.g. Create and configure Jira automation rules, Branch automation rules to perform actions on related issues, Issue data (Automation format) payload for Send Web Request, Issue data (Jira format) payload for Send Web Request action, Limitations in team-managed projects for automation rules, Permissions required for Jira Cloud automation rules, Test a Jira automation rule using the Manual trigger, Transfer Jira automation rules from one user to another, Differences between Automation in Jira Server and Jira Cloud, Examples of using math expression smart values, Examples of using smart values with dates, Examples of using smart values with lists, Examples of using smart values with text strings, Use Jira automation rules to modify issues, Convert wiki markup to HTML or plain text in Jira automation, Move an issue to another project using automation, Learn how to use these to interact with Jiras REST API. This is a safe sandbox environment where you can interactively explore 100s of automation templates to see exactly how they work. The "Request Type" prefix may be"Customer Request Type" in older instances of Jira. Learn more about user smart values, {{approval.completedDate}} - Returns completion date of approval. I'm using this smart value: { {issue.issuelinks.first.inwardIssue.description.substringBetween ("issue.customfield_15201",";")}} Using this smart value I'm able to retrieve the description: should be labeled with the value of the type.inward field. E.g. Unfortunately, this is not always the case with Jira. Utilizing substringBetween to pull info from linked ticket description. {{issue.watchers.displayName}} - Returns the watcher's display name. {{issue.parent.epic.summary}} - Returns the summary of the parent issue's epic. Any walkaround to fix it without using a groovy script? {{comment.internal}} - forJira Service Management comments, returns false if the comment is visible to customers. Added by: Jira Triggers that edit an issue, All the fields that were changed. The URL to access the issue. {{issue.parent.epic.summary}} Returns the summary of the parent issues epic. { {issue.summary}}: Inserts the issue's summary. {{approval}} - Returns the name of the approval. There should be a locked field named either "Request Type" or "Customer Request Type" there. {{issue.affectedServices.tier}} - Returns the tiers of the issue's Affected services. Logic: When the JSM agent, while being in the service project SUP, creates a linked issue for JIRA Software project XC, then send a slack message. Also provides the customer portal URL for Jira Service Management issues. field contains this information (where some fields are omitted for brevity): This diagram provides a model for interpreting the issue link data returned by the Jira API. If the details of THING-1: Car are retrieved using the REST API using GET /rest/api/3/issue/THING-1, the issueLinks Simply set a trigger, like a commit or pull request, and customize with your rules, like updating a Jira issue, reassigning an issue for QA, and more. See all smart values related to accessing Jira project details. If you've already registered, sign in. The following diagram illustrates the creation of four links between In this example, the is blocked by relationship has been chosen. [~accountid:{{issue.assignee.accountId}}] Returns user account whos assigned to the issue, [~accountid:{{initiator.accountId}}] Returns the user who initiated a rule. {{issue.comments.first.body}} - Returns the body of the first comment. From the drop down menu you can describe why the link exists. Linked Issues - Linking Issues in Jira Linked Issues in Jira will help teams to manage the developed code, estimate the scope of work, and monitor the general and individual employee progress. Each type of issue link comprises three pieces of information: Name of the issue link type Outward link description Inward link description Here is a typical issue link configuration, which can be obtained by calling GET /rest/api/3/issueLinkType: 1 2 Refresh the. The inwardIssue and outwardIssue fields identify the link end type and are used to determine the label to For example, if the epic has a custom field called Initiative, then {{issue.epic.Initiative}} will return the value in the Initiative field. This guide explains the Jira issue linking model to aid understanding of how issue links work and This will return a list of values, if the issue has more than one attachment. In the following example, we list each comment that an issue has, and include the author and creation date/time: In this example, we return the name of the person who added the last comment on an issue: Used to access the values in an issue's Components field. {{issue.epic.key}} - Returns the epic's key, e.g. {{comment.body}} - Returns the body of the comment that triggered the rule. Smart values are used in automation/slack messages/comments etc. If you've already registered, sign in. Smart commits help the individual developer eliminate repetitive tasks like copying over commit message information, thus speeding up their workflow. Here's the message source for my example: Issue { {issue.key}} is now for your review! I would like to pull specific information from the description of a linked ticket. You can also use this with, . Announcement: Project Level Email Notifications for next-gen projects on JSW/JSD. Used by triggers that involve adding a comment, such as Issue commented, Issue transitioned, or Issue updated. Filter for relevant rules using the labels on the left or via the search bar. Learn more about user smart values. {{issue.issueType.name}} Returns the issues type, for example Story, Bug, or Task. Jira Linked Issues Automation Automate tedious tasks across Jira and . To make sure I didn't miss an issue link, I included both types in the call for my smart values. This smart-value allows you to access project specific attributes: { {issue.project.key}} { {issue.project.name}} issue.Request Type Jira Service Management specific request type object that you can grab information from. You must be a registered user to add a comment. Some issues may keep popping into existence from time to time. Learn more about using smart values with sections and lists. issue in linkedIssues(PRDAPP-1345, blocks), Issues linked to filtered issues If you want to get the list of issues linked to a specific set of issues (filter of issues), uselinkedIssuesOf(Subquery)function. Although Jira allows attachments, you do not need to upload huge video files. Different scenarios are possible. {{issue.key}} - Returns the issue's key, which is a unique identifier comprised of the project key and the issue's number. {{attachment.author.displayName}}: Returnsthe name displayed in your Jira instance. e.g. {{issue.epic. Comments can be added both to the Jira issue or dadans shared video page. This re-fetches the latest state of the issue from Jira. Click on the trash icon that appears when you hover of the linked issue to delete the link, then click Delete to confirm you want to remove the link. Can be combined with other date and time smart values. For example, wheninvalid referencedoesn't contain a value, you can printHello worldusing{{invalid reference|"Hello world"}}. For example, you might count how many issues have a priority of 'highest' and then send an alert. {{issue. In the Linked Issues section, use the dropdown menu to select the type of relationship you want to create. For smart values related to the Insight feature in Jira Service Management, see Jira smart values - Assets. Added by: Send web request with "Wait for response" checkedOn successful request, you will be able access webhook response data using the following smart values: Multiple responses can be access via the following fields: Added by: Worklogged TriggerThe worklog entry that has just been logged against an issue. Any property used with the{{issue}}smart value can also be used with{{createdIssue}}. @Daniel EadsThat's really cool. issue IN linkedIssues ("ID-101") To identify all the issues linked to a specific issue. For example, PROJ-123. {{issue.watchers.displayName}} Returns the watchers display name. Apart from this, developers can have other tasks, think, issues to solve. You can access all fields of the Epic. Prints the issue key and its status (e.g.