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tapi carpets refund policy

tapi carpets refund policy

We excite people about the transformative effect that great floors can have on their home. Approx. The aim of our delivery and care package is to make your installation as smooth as possible. Tapi reserves the right to release the customers order to the manufacturer only upon expiry of the 14 day period however, the customer can waive their right to cancel during the 14 day cooling off period should they wish to do so. We can transform any carpet from our collection into a bespoke rug! Some of the products ordered may be fragile in nature and whilst care will be taken to ensure these goods arrive in good condition, this may be completed using a palletised delivery. How is works: we will call you to confirm your preferred delivery day (Monday to Friday). Available 7-days a week, some evenings. Book an online consultation with one of our team from the comfort of your sofa. Smart ways to shop with Tapi. You can also send an email to [emailprotected] or try our Live Chat service in the bottom right hand corner of the website. Features: Special combination of wetting and emulsifying active ingredients pH neutral, endorsed by the Woolsafe Institute Incorporates air neutralising technology Efficiently deactivates house dust mite allergens Fresh fragrance 5 litre Carton of 2 However, this will affect whether or not the gripper can be re-used. Soft, firm, grey, blue, brown or white, you name it, we do it! Use our Flooring Finder to create a perfect match. Underlay also has a tog rating, so this could be a combination of a high tog carpet and a low tog underlay, or vice versa. TAPI CARPETS & FLOORS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity Cookies on Companies House services Tapi Carpets & Floors. Everyone was so helpful when measuring up and ordering new carpet. If there's a Tapi store nearby, simply pop in and place your order with one of our friendly flooring experts. Wear guarantee on every carpet, vinyl, luxury vinyl and laminate. Your rights: it is our responsibility to supply you with goods and services which meet your consumer rights. 706358. Free 1 hour Click + Collect*. If you do not accept these Terms and Conditions you must immediately stop using the Website. If a fitting partner, upon confirming the condition of the subfloor, finds this to be unsuitable for the flooring purchased, Tapi will refund in full all monies previously paid to us and arrange for the return of the goods to the store. Can I order flooring online or over the phone? Registered No: 09247255 trading as Tapi Carpets is a credit broker for the purpose of introducing credit provided by the lender Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC. Your access to and use of Tapi Carpets & Floors is subject exclusively to these Terms and Conditions. We will also provide 8 weeks of storage for your new purchase from order date. Fitting costs are excluded from this offer as they're undertaken by a third party. Can I order my flooring now but get it delivered and fitted at a later date? We'd be absolutely delighted to visit you at home and measure your space for free. How long does it take from ordering to having my floor installed? Our flooring expert will help you find your dream floor in the comfort of your home. SHOW DEAL 15% OFF Deal Registered Office: 1a Spur Road, Orpington, Kent, BR6 0PH. Many of our stores may have additional offcuts remaining from a previously cut carpet, or may have small remnants for you to have at a small price. Approx. A collection charge associated with these goods will be chargeable to return the goods to the 3rd party logistics partner and this will be deducted from your final refundable amount processed by the store you purchased upon confirmation of receipt of the goods by our logistics partner. During transportation and storage, the pile may become flattened slightly and this will show as shaded bands across the pile or as a pole mark. The average Tapi Carpets & Floors salary ranges from approximately 15,134 per year for Call Center Representative to 65,000 per year for CRM Project Manager. From time to time we may sell our products subject to a promotional offer. Book a convenient appointment online. Our gliding, sock-sliding laminate is family friendly and easy to fit. If your room is close to the nominal width of the carpet, please allow for extra in case a join is required. Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Tapi Carpets & Floors for death or personal injury as a result of the negligence of Tapi Carpets & Floors or that of its employees or agents. 90 minutes. The suppliers fitting and maintenance instructions should be carefully followed to prevent swelling of the joints or other expansion problems. Rest assured, we put your safety first. Fitters undertake to carry out their work with reasonable skill and care, but on rare occasions home dcor may be marked or scuffed during the fitting process. Thats why we pledge to beat any totally fitted/on the floor bespoke carpet quote from another multiple retailer. One of the many ways we like to spread a bit of Tapiness is by ensuring our customers receive excellent service, at the best price for a beautifully fitted new carpet flooring. Prices range from around 4.99 per square metre to more than 69 per square metre. Available 7-days a week. Should you decide you want to return your Tapi flooring, please contact Customer Support to discuss your available options. Sometimes, if the amount of carpet on the roll (the cut) is similar to the room size then the whole roll might be delivered. You need to sign in or . Our carpet underlay ranges from 8mm - 11mm, so make sure you choose a thicker underlayfor a room with high footfall. Please confirm you would like to subscribe to our newsletter? We can also arrange to uplift and remove your old flooring at the same time for an additional fee. Say goodbye to mud and maintenance! No-one is answering the phone in Customer Support, what can I do? 45 minutes. This is because we cannot return the excess packs to the manufacturers as they will not accept them and as these are ordered in specific batches (just like paint is purchased with specific batch numbers) it is important for each customer's order to be from the same batch. For further information please consult our floor care guide. Approx. Your vinyl floor covering should not be laid on top of existing vinyl flooring, laminate or tiles unless stated it is permissible to do so. . If you will not be present at the time of the delivery, please ensure the person accepting the goods on your behalf is aware of this requirement. - Removing a reasonable amount of empty furniture (for larger items, please clarify in store so we can prepare the team) and replacing them afterwards. Tapi Carpets & Floors Ltd Firm Ref No. . If you are not entirely satisfied, please return to your store of purchase with your invoice and receipt, and we will visit your property to assess the condition of your floor. We're more than happy to take orders over the phone, just call our Order Direct line on 03330 150 501from 9am - 6pm Monday to Saturday, and 10am - 4pm on Sunday. TAPI CARPETS & FLOORS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity The return of Tapi is to be completed within 30 days of the customer receiving the product, ensure that the returned product is in good condition and is not damaged, customer take the cost of return. 40 minutes. If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable. Click on a basket to view added products or progress you order. Grab time with our flooring experts and all our samples to help you choose. If it's in stock and there's a fitter available in your area, we can fit your carpet in a matter of days! Subject to status and affordability. Job in London - England - UK , BR6 0JU. For everyday carpet care, we have a carpet cleaning kitavailable to help keep your carpet looking as good as new. For information in relation to delivery or collection of Direct to Home products, when purchased on-premises, please refer to the separate section below. 30 minutes before arrival, your driver will contact you (via SMS or call) using the mobile number you've provided. If you're a little bit further from a store or you don't fancy leaving the comfort of your own home, then you can order with us during a home visit, via a live video chat, or over the trusty old telephone. When estimating appropriate floor coverage for your installation approximately 5% (rounded up to the nearest box) will need to be added to your order to allow for colour matching between boxes and wastage during fitting. Easily bleachable in case you get stains and moths won't attack it. If they refuse to fix your issue, then the following are some of the alternative methods to try: ADR Schemes: You can use the Alternative Dispute Resolution (ADR) which allows UK customers to file a complaint against a business if the business is not being responsive to you personally. It's so quick and convenient! If you remain unhappy with our final response, you may be entitled to refer your complaint to The Furniture & Home Improvement Ombudsman and we are bound to follow any decision that they make. Novuna will acknowledge your complaint and investigate it thoroughly and issue their response within eight weeks. Sector Accounting - Public practice. Where Tapi has been asked to make the arrangements for your flooring to be fitted, we agree to act as your agent and for this service a fee per m2 is chargeable. Dont be afraid to write too much and remember to attach any photos that relate to your complaint - it will help us to get a better picture of your concerns so we can assist you further. Treat your feet to Luxury Vinyl Tiles. Book a convenient appointment online. We recommend the use of vacuum cleaners with rotating brushes on cut pile carpets and suction only for loop pile carpets. Support and train the team to succeed and deliver the Tapi difference. We don't have a list of approved nationwide companies who clean carpets, so it's probably best to contact your nearest Tapi store and ask if they can recommend any professional local carpet cleaners in your area. If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use. According to accounts filed at Companies House, Tapi Carpets made a 10.9million loss in the year to December 2017 on sales of 56.9million, as it ploughed ahead with an aggressive store opening . All delivery and fitting dates are estimates and are given in good faith. Fret not! Experience level Manager. This includes: introduction to a flooring fitting specialist and arranging the installation of your purchase under a separate contractual agreement between you and them. Return policy details; The seller won't accept returns for this item. Approx. When fitted in a larger area some patterns and seemingly random blends of yarn can have an inherent striped effect, or additional patterns and colours which may not be obvious from the sample. There's no deposit to pay and you can spread your balance out over 12, 24, 36 or 48 months (minimum spend required). 90 minutes. Our carpet fitting service costs 5.30 per m2 - just let us know if you want fitting included in your quote. 40 minutes. We always aim to provide flooring you can enjoy for many years to come and well do anything we can to ensure your flooring continues to bring you Tapiness. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. There's a lot of choice when it comes to carpet underlay, and the experts at Tapi can help you decide which underlay is best! This is not considered to be part of the fitting work unless this was specifically agreed in advance. All our samples to help you choose floor in the comfort of your sofa floors is subject exclusively these! Over the phone your installation as smooth as possible, luxury vinyl and laminate bleachable in you. On a basket to view added products or progress you order are given in faith... Immediately stop using the Website in and place your order with one of our delivery and package... Carpet underlay ranges from 8mm - 11mm, so make sure you choose a thicker underlayfor a with. 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tapi carpets refund policy

tapi carpets refund policy